Rujukan Laman

Your Data Rules at bosskumy

Aviator, Football Studio, slots and live tables sit behind one bosskumy account, so this Privacy Policy explains the data we use to keep your login, wallet and session…

Account data explainedCookie choicesTouch 'n Go contextGrabPay and Boost recordsMalaysia privacy requests
bosskumy Your Data Rules at bosskumy
CONTACT PATHS

Ask Us About Your Privacy

Privacy questions should reach the team that can check account records rather than a public page. We may need your registered phone, email, username or recent wallet reference before we can act on a request. Keep payment screenshots private until our support team asks for them through a secure channel.

Team online

Privacy support desk

Send privacy requests through the account support channel and include the email or phone linked to your account. We will ask for enough detail to identify the record before changing or sharing any data.

Wallet record help

If your question involves Touch 'n Go, GrabPay, Boost dan FPX, share only the reference number and time range first. Full screenshots should be sent only when support asks for proof.

Security access checks

When you report an unusual login or device change, we compare session data, device signals and contact details. This helps us protect your account while keeping the privacy request tied to you.

ACCOUNT CARE

How We Handle Privacy Requests

Our privacy process is built around practical account tasks: sign-in, wallet activity, cookie settings, support contact and record correction.

Data we collect

We collect account details, login records, device signals, wallet references and support messages. Game activity may also create session records so we can maintain account history and investigate account access questions.

Cookie handling

Cookies help keep you signed in, remember language choices and measure page function. You can adjust browser settings, but some account or wallet actions may need cookies to work correctly.

Payment context

Touch 'n Go, GrabPay, Boost dan FPX references are used to match account wallet activity with transaction status. We do not place your full payment credentials in public account areas.

Account security

We use login checks, session monitoring and support verification to reduce unauthorised access. If you change devices or contact details, we may ask extra questions before privacy changes are made.

Record retention

We keep records for account operation, dispute handling, security checks and legal duties. Retention periods may differ by record type, and we remove or mask data when it is no longer needed.

Change requests

You can ask us to correct account data, explain how it is used or check whether a record is linked to you. We verify identity before acting on any privacy request.

Privacy Questions Before You Join

These answers explain common privacy points before you open an account or send a request. They focus on account data, wallet references, cookies, security checks and the steps we take before changing records. For anything specific to your account, contact support from your registered details.

We collect the details needed to create and manage your account, such as contact data, login records, device signals and support messages. Wallet activity may add transaction references for Touch 'n Go, GrabPay, Boost dan FPX.

Cookies keep sessions active, remember basic preferences and help us check whether account pages work as intended. You can control cookies in your browser, but some sign-in and wallet actions may not run correctly without them.

Contact support from the email or phone linked to your account and explain what should be corrected. We may ask for identity checks before making changes, especially when wallet records or login security are involved.

No. Payment references are used to match wallet activity with transaction status, but full credentials are not displayed in public account areas. Share extra payment proof only through the secure support path when asked.

We keep records for account operation, security checks, dispute handling and legal duties. The period depends on the record type, after which we may delete, mask or limit access to data that is no longer needed.

Yes. Send a request through support with your registered contact details so we can verify you. We will explain the account data categories we hold and any steps needed before sharing account-specific records.

This Privacy Policy is written for our Malaysia-facing site, but access and eligibility depend on local law and are available where local law permits. We may update wording when legal or operational needs change.